Find out why millions of customers trust Black Box.
Our superior services are second to none! Take a look at our Hotline Technical Support to learn more about how easy it is to reach our FREE expert support.
Need a custom solution? Special orders are our specialty! Check out our Custom Design Services.
Worried about protecting your purchases? Our FIDO Protection® Product Warranties have you covered!
Have questions? Whether you need to know more about volume discounts, warranties, same-day delivery, or any of our other superior services, our courteous Customer Service representatives have the answers.
Hotline Technical Support
Experts at your fingertips!
With more than 25 years of experience and nearly 2,000 technical experts serving 132 countries around the world, we're confident we can provide you with the solutions you need! Our Hotline Technical Support is the best in the industry - and it's FREE!
Custom Design Services and Products.
There are no limits to what your business can do!
Go beyond the boundaries with our Custom Design Services and products.
When you're looking for more than an everyday solution, just call Black Box and we'll find it for you. Black Box Custom Design Services has helped customers solve their unique connectivity problems. We've modified cables, adapters, modems, switches - you name it! And we can help you locate hard-to-find products!
Custom Design Services puts our Technical Support experts on the trail of your custom solution. They work with you to determine what type of product and customisation best suits your needs. After consulting with you on the specifications, our Technicians find exactly what you need. We can even provide custom labelling!
We'll customise any of our products... Call us today at 1300 73 4455 (Australia) or 0800 653 219 (New Zealand)!
Searching for custom cables? Look no further.
Tell us what you need and we will build it for you. We have made it easier than ever with our On-Line Custom Cable and Adaptor Wizard. It gives you step-by-step guidance to get just the cable or adaptor you need! Or contact our Technical Support experts, who are always ready to help!
Fido Protection.
The best warranty protection for your products!
Fido Protection® is a program that goes beyond traditional product warranties to protect your BLACK BOX® brand equipment from accidental damage, including surge or water damage. When you order from Black Box, your product comes with a card that you simply sign and return to activate coverage.* Fido Protection® lasts as long as your product's warranty - from one year to life - and during that time, Black Box will repair or replace your damaged equipment within five days of receipt at NO CHARGE!
And for a great price - only 10% of the current retail price - you can extend your Fido Protection® coverage or protect a previously purchased Black Box product for an additional year!* Even better - extend Fido Protection® an additional three years for the price of two! Call for details.
*Certain products may not be eligible
Fido did what? Relax. It’s covered!
Don't worry when your coffeepot overflows on your new equipment-or even if Fido chews on it. Just think about all the ways we protect what you buy.
Customer Service.
We are ready to help!
Our Customer Service representatives take your orders courteously, quickly, and accurately.
They inform you about current pricing and can provide you with FREE written quotes.
We also have dedicated account managers available who work with you to find just the solution you need.
Our products have a 30-day money-back guarantee - no questions asked!
We are committed to repairing or replacing warranty items within one week of receipt.
Call us now on 1300 73 4455 (Australia) or 0800 653 219 (New Zealand).