When your network is down, help is just 20 seconds away. Exceptional Support
We respond fast. Calls are answered within 20 seconds, returned within 20 minutes and quotes sent within 2 hours. Call 1300 734 455 (Australia),
0800 653 219 (New Zealand).
Send an e-mail to support@blackbox.com.au (Australia), support@blackboxnz.co.nz (New Zealand) and receive an answer in less than 15 minutes. Or, visit www.blackbox.com.au (Australia) or www.blackboxnz.co.nz (New Zealand) and click on Contact Us. Our tech support experts will call you back within 20 seconds or less.
We respond accurately. Our certified Technicians are on staff and highly trained. You'll never talk to an inexperienced, outsourced technician.
We respond for FREE. No contracts, no hassles, no catches.
Fast Shipping
We ship 95% of all in-stock items the same day. Same-day and next-day delivery options are available or you can choose your own carrier.
We even have export capabilities.
The Black Box Difference
We have the largest footprint in the industry and serve every major business sector.
Our project managers solve the communication needs of many Fortune 500 companies.
Our quality management system is ISO 9001:2000 certified.
No matter how complex your technical problem is our Hotline Technical Support experts will solve it for free.
We provide support for your on-site needs, including routine maintenance and emergencies.
Certifications
Black Box has the largest staff of registered designers and BICSI-trained Technicians in the world. Certifications include AVAYA Definity and MERLIN MAGIX™ ; Comdial's full line of products; Mitel 3300 ICP; NEC NEAX 2400 IPX DM and 2000 IPS DM; Nortel BCM, Meridian, and Norstar.